July 2023

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Study Factors Affect e-HRM success in Vietnam

Trinh Minh Duc

ABSTRACT: Background: For different reasons, novel researches on electronic human resource management systems (eHRM) are needed, especially, the success of an e-HRM depends on the environment factors which are varied from firm to another and from country to another (Subhi et al., 2019). The recent research on e-HRM in Vietnam is limited, so the further research is important. Objective: This study aims to analyze the effect of the information system success factors among enterprises in Vietnam. Results: The quantitative research found only success factors which are information quality and Service quality have significant effect on the e-HRM success indexes, and system quality had negative effect on the intention reuse. The qualitative research found that the e-HRM system of two enterprises from the case study are focused on information management, and workers have clear concern about service quality. Conclusion: Overall, the research re-tested the information systems success model (IS Success Model) with a novel sample in Vietnam, so the research results let the readers look closer to the electronic human resource management in Vietnam. The quantitative study found novel affections, and the qualitative study results found evidence to support the quantitative research results.

[ FULL TEXT PDF 1-7 ] DOI: 10.22587/ajbas.2023.17.7.1

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